Terms & Conditions of Use jiliraja Malaysia

1. Acceptance of Terms

Welcome to jiliraja. This platform is operated to provide online betting services to users in Malaysia in a lawful and regulated manner. By accessing the jiliraja website, creating an account, or using any of the services provided, you hereby confirm that you have read and agree to be fully bound by these Terms and Conditions.

These Terms and Conditions apply to all users of the jiliraja platform without exception — including new users, registered members, mobile app users, and any party using any feature within this platform. If you do not agree with any part of these terms, please cease using the jiliraja platform immediately.

Jiliraja reserves the right to update or amend these Terms and Conditions at any time. Any changes made will take effect immediately upon being published on this page. It is your responsibility to review this page periodically to ensure you are always aware of the latest applicable terms.

2. User Eligibility

The jiliraja platform is restricted to individuals who meet the following eligibility requirements. By registering, you confirm that you satisfy all of the criteria below:

• Must be at least 18 years old at the time of registration.
• Possess full legal capacity to enter into binding agreements under Malaysian law.
• Not a citizen or resident of any jurisdiction that prohibits the use of online betting platforms.
• Not currently enrolled in any self-exclusion programme, whether through jiliraja or any other betting platform.
• Register and place bets solely on your own behalf, not on behalf of any other individual or entity.

Jiliraja actively enforces age and identity verification (KYC) processes. If there is reason to believe a user does not meet these eligibility requirements, jiliraja reserves the right to suspend or terminate that account immediately and withhold any associated balance pending investigation.

3. Account Registration

Each user is only permitted to hold one (1) registered account at jiliraja. Multiple account ownership by the same individual is strictly prohibited and may result in the termination of all associated accounts without any refund.

During registration, you are required to provide truthful, accurate, and complete information, including your full name, date of birth, phone number, and a valid email address. False or misleading information provided during registration may result in your account being terminated and your winnings voided.

You are solely responsible for keeping your account password confidential. jiliraja will not be held liable for any losses arising from unauthorised access caused by your own failure to safeguard your login credentials. Please contact our support team immediately if you suspect your account has been accessed by an unauthorised party.

4. Deposits & Withdrawals

Jiliraja supports a range of local payment methods including bank transfers, digital wallets, and approved online payment channels. All successful deposits will be credited to your account instantly or within a specified timeframe depending on the payment method used.

Fund withdrawals are processed subject to the following conditions:

• Successful completion of identity verification (KYC).
• All wagering requirements associated with a bonus have been fully met.
• Withdrawal requests must be submitted using the same payment method as the original deposit.
• There is no suspicious activity or terms violation currently under investigation on the account.

Jiliraja reserves the right to request additional documents to fulfil legal compliance obligations before processing any withdrawal. Withdrawal processing times range from one (1) to three (3) business days, depending on the payment method and the current workload of our finance team.

5. Bonuses & Promotions

Jiliraja offers a variety of bonus and promotion programmes to its members from time to time. All bonuses are subject to specific terms and conditions stated alongside each promotional offer. Users are advised to read the bonus terms carefully before accepting any offer.

• Bonuses may only be claimed once per user or per household unless otherwise stated.
• Wagering requirements (rollover) must be met within the specified timeframe before bonus fund withdrawals are permitted.
• Jiliraja reserves the right to cancel bonuses obtained through fraudulent means, dishonest conduct, or exploitation of system vulnerabilities.
• Bonus funds may not be transferred to another account or converted to cash without first meeting the applicable wagering requirements.
• Any bonus abuse will result in immediate termination of the account concerned.

Jiliraja reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. jiliraja's decision on all bonus-related matters is final and binding.

6. Betting Rules

All bets placed on the jiliraja platform are subject to the applicable market rules. Users are responsible for understanding the rules of each bet type before placing a wager. The following general principles apply to all bets on jiliraja:

• All confirmed bets are final and cannot be cancelled, except under circumstances specified in the relevant market rules.
• Jiliraja reserves the right to void or re-settle bets in the event of technical errors, odds discrepancies, or false information affecting market outcomes.
• Bets placed on a suspended account or during an investigation period will be considered void.
• The use of automated software, bots, or any unauthorised tools to place bets is strictly prohibited.
• Jiliraja reserves the right to impose betting limits on any user without providing a reason.

Any dispute regarding a betting outcome must be submitted within seven (7) business days from the date the relevant market is settled. Disputes raised after this period will not be entertained.

7. Prohibited Conduct

Jiliraja users are strictly prohibited from engaging in any of the following activities. Violation of any item below may result in immediate account termination, forfeiture of remaining funds, and legal action where necessary:

• Fraud, identity theft, or using third-party information without authorisation.
• Money laundering or using the jiliraja platform for any unlawful financial activity.
• Exploiting bugs or technical vulnerabilities in the system to gain an unfair advantage.
• Player collusion to manipulate game outcomes or odds.
• Systematic or coordinated bonus arbitrage (bonus abuse) to generate risk-free profit.
• Threatening, insulting, or harassing jiliraja support staff or other users.
• Spreading false or misleading information about the jiliraja platform to the public.

8. Personal Data Protection

Jiliraja respects the privacy of every user and is committed to protecting personal data collected during use of the platform. All personal information is collected, stored, and processed in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

The information you provide to jiliraja — including your name, contact details, identification documents, and financial information — is used solely for account management, legal compliance, and service improvement. We use 256-bit SSL encryption to protect all data in transit.

We do not sell, rent, or share your personal data with third parties for marketing purposes without your consent. Further details on how we handle your personal data can be found in our Privacy Policy us.

9. Liability Limits

Jiliraja provides its betting services on an "as-is" basis and makes no warranties, express or implied, regarding the completeness, accuracy, or continued availability of the platform. jiliraja is not liable for losses arising from:

• Technical disruptions, server failures, or internet outages beyond jiliraja's control.
• Financial losses resulting from betting decisions made by the user.
• Unauthorised access to a user's account resulting from the user's own negligence.
• Decisions made based on information obtained from third-party platforms.
• Any delays in deposit or withdrawal processing caused by the payment service provider.

In all circumstances, jiliraja's maximum total liability to any user is limited to the actual deposit amount made by that user within the thirty (30) days preceding the claim.

10. Account Termination

You may close your jiliraja account at any time by contacting our customer support team. Before the closure is processed, all eligible funds will be returned to you once wagering requirements and compliance checks have been completed.

Jiliraja reserves the right to close or suspend any account without prior notice where there are reasonable grounds, including but not limited to:

• Violation of any section of these Terms and Conditions.
• Suspicious activity requiring further investigation.
• Requests from competent authorities.
• Confirmation that the user does not meet the platform's eligibility requirements.

In cases of termination due to a breach of terms, jiliraja reserves the right to withhold account funds pending the outcome of an investigation. jiliraja's decision in such matters is final.

11. Amendments to Terms

Jiliraja reserves the right to amend, update, or replace these Terms and Conditions at any time at our sole discretion. Any amendments take effect immediately upon publication on this page.

We will endeavour to notify users of significant changes via in-account notifications or registered email. However, it remains your responsibility to review this page periodically. Continued use of the jiliraja platform after any amendment is published constitutes your acceptance of the updated terms.

12. Contact Us

If you have any inquiries, concerns, or complaints regarding these Terms and Conditions, please contact our team through the following channels:

Our support team will endeavour to respond to all inquiries within twenty-four (24) business hours. For issues requiring further investigation, we will keep you informed of the status and expected resolution timeframe.

These Terms and Conditions are governed by the laws of Malaysia. Any dispute arising from or in connection with these terms shall first be resolved through good-faith negotiation before any legal action is pursued.